Human beings enter the world by gaining certain rights from birth simply because they are human beings. The concept of right is a universal concept. In short, rights can be defined as ‘the authority granted to individuals by the rules of law’.
Human rights were first recognized in England in 1215. The American Bill of Rights and the French Universal Declaration of Human and Citizen Rights of 1789 were officially published in the late 18th century. With the establishment of the United Nations, human rights became universal. The Universal Declaration of Human Rights was published. According to this; it is stated that everyone is free, honorable and equal in terms of their rights.
It is possible to briefly define human rights as the innate equality and freedom of all human beings in every respect. This freedom is balanced with the obligation to respect the rights of others and not to violate these rights. There are various human rights. Patient rights are one of the basic human rights.
PATIENT RIGHTS
When you apply to a health institution to receive health services;
1) Benefiting from the service in general:
Benefiting from health services within the framework of the principles of justice and equity. The right to receive services regardless of race, language, religion and sect, gender, philosophical belief, economic and social status.
2) Informing and requesting information:
The right to learn about all kinds of health services and facilities and to request all kinds of information verbally or in writing about his/her health status.
3) Choosing and changing the health institution and its staff:
It has the right to choose and change the health institution and to benefit from the health services provided at the health facility it has chosen, and to learn the identities, duties and titles of the physicians and other health professionals who will provide health services.
4) Privacy
They have the right to receive all kinds of health services in a confidential environment.
5) Refusal, cessation and consent:
He/she has the right to refuse treatment, to request its cessation, to obtain his/her consent in medical interventions and to benefit from the service within the framework of consent.
6) Safety : The right to receive health care in a safe environment.
7) Ability to fulfill religious obligations:
The patient has the right to fulfill his/her religious obligations to the extent of the facilities of the health facility and within the framework of the measures taken by the administration.
8) Respect for human values, dignity and comfort:
He/she has the right to receive health care with respect, care and attention, in a friendly, kind, compassionate environment, with all kinds of hygienic conditions, noise and all disturbing factors eliminated.
9) Visiting and having a companion:
The right to receive visitors within the framework of the procedures and principles determined by the health facilities and to have a companion to the extent of the legislation and the possibilities of the health facility and if deemed appropriate by the physician
10) Right of application, complaint and lawsuit:
In case of violation of their rights, they have the right to use all kinds of applications, complaints and lawsuits within the framework of the legislation.
PATIENT RESPONSIBILITIES
1. GENERAL RESPONSIBILITIES
1.1. People should do their best to take care of their own health and follow the advice given for a healthy life.
1.2. If appropriate, people can give blood or donate organs.
1.3. In simple cases, people should take care of themselves.
2. SOCIAL SECURITY STATUS
2.1. The patient is obliged to report changes in his/her health, social security and personal information on time.
2.2. The patient is obliged to have his/her health card (such as Bağ-Kur, Green Card) visa done on time.
3. INFORMING HEALTH WORKERS
3.1. The patient should give complete and complete information about his/her complaints, previous illnesses, whether he/she has received any inpatient treatment, the medications he/she is currently taking, if any, and all information about his/her health.
4. COMPLIANCE WITH HOSPITAL RULES
4.1. The patient must comply with the rules and practices of the health institution to which he/she applies.
4.1. The patient must comply with the referral chain determined by the Ministry of Health and other social security institutions.
4.2. The patient is expected to cooperate with healthcare professionals during the treatment, care and rehabilitation process.
4.3. If the patient benefits from a health facility that provides services by appointment, he/she must comply with the date and time of the appointment and notify the relevant place of any changes.
4.4. The patient should respect the rights of hospital staff, other patients and visitors.
4.5. The patient is obliged to cover the damages he/she caused to the hospital materials.
5. COMPLYING WITH RECOMMENDATIONS REGARDING HIS/HER TREATMENT
5.1. The patient should listen carefully to the recommendations regarding treatment and medication and ask about the parts they do not understand.
5.2. The patient should inform the health worker if they are unable to comply with recommendations regarding their treatment.
5.3. The patient should indicate whether they understand the health care and post-discharge care plan correctly as expected.
5.4. The patient is responsible for the consequences of refusing the treatment to be applied or not complying with the recommendations.